How To Fix ChatGPT Internal Server Error?

Have you been getting the ChatGPT Internal Server Error? This error is mostly seen while trying to log in to the Chat GPT internal server, where it returns the user an HTTP 500 Error. This prevents you from logging in and keeps on producing the error message if you try again. Luckily, you have come to the right place, as we have fixed this error using solutions you can deploy.

HTTP 500 Error or the internal server error indicates an issue with the site’s servers. Although there are exceptions in which the issue relates to your connection. At its core, the error occurs because the server doesn’t authenticate your connection. There can be several reasons for this, and we have written about them below.

ChatGPT Internal Server Error 1
ChatGPT Internal Server Error

Some primary reasons behind the occurrence of the error are listed as follows.

Now that you know why the error occurs, we can start implementing the steps to fix it.

Usually, you can fix errors like this on your end. By implementing some steps to make sure that your device isn’t the issue. We have listed all the steps you can take to fix this error below.

Suppose the ChatGPT servers are down for maintenance. There isn’t anything you can do, and you will have to wait for them to come back up. You can verify the service outage using the following steps.

  • Start your browser and use this link to open the service monitoring website.
  • On this website, check to see if any outages have been reported recently.
ChatGPT Internal Server Error 2
Checking for ChatGPT Outages
  • If there are outages, wait for the service to return and try re-accessing ChatGPT.

Sometimes, the login token might not be granted to your device, so you cannot log in. An easy workaround is to click on the “Refresh” button and try to access the service.

If that doesn’t work, you must log out of your account and try logging in again. For that:

  • Launch the ChatGPT website and check if you can log in.
  • Once logged in, in the lower left corner, select the “Logout” button
ChatGPT Internal Server Error 3
Selecting the “Logout” button
  • After logging out of the website, enter your credentials to log back in.
  • Check to see if this fixes the ChatGPT or Chat GPT Internal Server Error on your device.

The internet connection that you are using needs to be up to par to access and use ChatGPT properly. You can perform some tests to ensure that is the case. For that:

  • Start your browser and launch this site.
  • On the site, press the “Go” button after the website loads up completely.
ChatGPT Internal Server Error 4
Running a Speed Test
  • Wait for the speed test to finish, and check your download and upload speed.
  • Also, confirm the latency and the jitter.
  • Ensure the latency/jitter values aren’t too high or abnormal. Also, ensure that the download speed is more than at least 4Mbps, and the upload speed is more than 1Mbps.

For some people, the DNS server configuration on their computer can cause errors. This happens if this configuration is corrupt or contains misconfigured data. So, it would help if you cleared out the DNS server using the following steps:

  • Press “Windows + R” to start Run, type in “cmd” and press “Enter“.
  • Type in “ipconfig /flushdns” and press “Enter“.
ChatGPT Internal Server Error 5
Flushing the DNS
  • Wait for the DNS cache to be cleared and see if this fixes the internal server error.

Your internet connection uses specific DNS servers to connect to the internet. It is possible that these DNS servers aren’t properly configured on your device. If so, you can run into issues connecting to some websites. To fix this:

  • Press “Windows + R” to start the Run prompt.
  • Type in “ncpa.cpl” and press “Enter” to launch the network control panel.
ChatGPT Internal Server Error 6
Launching Network Control Panel
  • Here, right-click on your internet connection, and select “Properties“.
  • Double-click the TCP/IPV4 or “Internet Protocol Version 4 (TCP/IPV4)” option. Check the “Use the Following DNS Addresses” button.
ChatGPT Internal Server Error 7

Double Clicking on the “IPV4” option
  • Type “8.8.8.8” in the primary and “8.8.4.4” in the second box.
ChatGPT Internal Server Error 8
Typing in the DNS Address
  • Click on “OK” to save your changes and exit out of this window.
  • Check to see if this fixes the Chat GPT or ChatGPT Internal Server Error.

Before clearing all the cookies and cache, you can try clearing only the site’s cookies. To do that:

  • Launch ChatGPT’s website and try to access the tool as usual.
  • On the address bar, you should see a “Padlock” symbol.
  • Click on this symbol and select the “Cookies and Site Data” button.
ChatGPT Internal Server Error 9
Selecting the “Cookies and Site Data” option
  • Select the “Manage Cookies and Site Data” option to see all the cookies stored for the site.
ChatGPT Internal Server Error 10
Selecting the “Manage Cookies and Other Site Data” option
  • You can select the “Trash” button to delete all the cookies being stored individually.
  • Or, after clicking on the “Cookies and Site Data” button, select the “Site Settings” option.
  • Select “Clear Data” from the next screen to remove all the data stored for the website.
ChatGPT Internal Server Error 11
Clicking on the “Clear Data” option
  • Check to see if this fixes the ChatGPT Internal Server Error.

If corrupt, cookies and the history data can lead to the Chat GPT internal server error. So, we suggest you go through the following steps to clear it up so it works fine.

For Chrome:

  • Launch your Chrome browser and click on the “Three Dots” at the top right side.
  • Select the “Settings” option from the menu. 
ChatGPT Internal Server Error 12
Selecting “Settings” in Chrome
  • Click on the “Privacy and Security” option from the left side. After that, select “Clear Browsing Data” from the next screen.
  • Select “All Time” from the dropdown options in the “Time Range“. Then, make sure to check all the tick options.
  • Click on the “Clear Now” button and wait for the history to be cleared.
ChatGPT Internal Server Error 13
Clearing History In Chrome Browser
  • Check to see if the ChatGPT or Chat GPT Server Error is fixed after clearing the history.

For Microsoft Edge:

  • Start the Edge browser and press “CTRL + H” from your keyboard.
  • Select the “Three Dots” in the open menu and click the “Clear Browsing Data” option.
ChatGPT Internal Server Error 14
Selecting the “Clear Browsing Data” option in Microsoft Edge
  • After selecting this option, make sure to choose “All Time” from the time range. Checkmark all the options, and click the “Clear Now” button.
  • Try accessing ChatGPT to see if the internal server error is gone.

If you use extensions, you can run into an this server error while accessing ChatGPT. This is because specific plugins/extensions can cause conflicts with the website’s services. So, we suggest you use the following steps to disable your plugins and extensions.

On Chrome:

  • Launch your browser and click on the “Three Dots” at the top right side of your screen.
  • Select the “More Tools” option from there and click the “Extensions” button.
Selecting "Extensions" On Google Chrome Browser
Selecting “Extensions” On Google Chrome Browser
  • Inside the next menu, you will see all the active plugins and extensions on your Chrome browser.
  • Click on the “Toggle” to turn off an extension and repeat all steps.
  • After this, try to access Chat GPT and check to see if the ChatGPT Internal Server Error is gone.

For Microsoft Edge:

  • Start Microsoft Edge and click on the “Three Dots” at the top right side.
  • Select the “Extensions” option from the menu and click the “Manage Extensions” button.
Managing Extensions On Microsoft Edge Browser
Managing Extensions On Microsoft Edge Browser
  • Now, disable all the installed extensions and exit out of this window.
  • Try accessing ChatGPT and check if you can fix the error.

Using a VPN might place you under the suspicious activity list by the ChatGPT website. You will get the error if your VPN connection is coming from an area with restrictions. So, we suggest you disconnect from any VPNs and check if that allows you to access ChatGPT.

Disabling VPN
Disabling VPN

ChatGPT sends you an email for verification of your credentials. It contains a link that you can click to allow access to its services. So, we suggest that you go through your email and ensure that you have verified your account.

It is possible that you are experiencing unique issues that aren’t common. This can be due to your hardware, connection, or device configuration. So, you should use the developer tools by the browser to clarify why you cannot access ChatGPT. For that:

  • On your Chrome browser, press “F12” from your keyboard on the page on which you get the ChatGPT Internal Server Error. Press “CTRL + SHIFT + I” on Microsoft Edge.
  • Select the “Console” tab on your Chrome browser and then select “Issues“. But, on Microsoft Edge, you can click on the “Issues” panel.
Selecting "Console > Issues" on Browsers
Selecting “Console > Issues” on Browsers
  • In this panel, you will find all the errors occurring while connecting to the ChatGPT servers. Take a screenshot of this screen and make sure to contact OpenAI support to get it fixed.
Signing up for a new OpenAi account
Signing up for a new OpenAi account

If ChatGPT is rate limiting you or banning your account, then we suggest you create a new account to access the service. For that:

  • Navigate to this link to sign up for an OpenAI account.
  • Select the “Sign Up” option to sign up for a new account and enter your credentials.
  • Make sure to verify this new account from your email address by clicking on the link sent to you.
  • Check and see if you can now access the Chat GPT service.

Also Read: How To Fix Steam Error Code E84 – Step-By-Step Guide

To conclude, we can deduce that the issue is related to your network connection. As mentioned above, you should be able to fix the ChatGPT or Chat GPT internal server error by re-establishing your connection and reconfiguring network settings.

Also Read: ChatGPT Error in Body Stream: How To Fix It?