Hulu is a top-rated streaming service amassing millions of users that enjoy and stream their content daily. However, like other such services, it can have errors/glitches. For example, it can show the Hulu Error Code P-Edu125 when you try to stream. Are you getting this error? Are you wondering why it occurred, and want to fix Hulu Error Code P-Edu125, you have come to the right place.
Table of contents
What is Hulu Error Code P-Edu125?
Programmers use error codes to allow troubleshooting issues with their software/websites and services. Each error code specifies a particular set of things that could’ve gone wrong.
Usually, you can fix those things and get the service working again. The same is the case with Error Code P-Edu 125. It suggests that there has been an issue with the authentication of the user subscription.
Why are You Getting Hulu Error Code P-Edu125?
There can be multiple reasons that cause issues with subscription authentication. The following are mostly the culprits behind this error.
- Multiple Logged-in Devices: If you log in and use your account on multiple devices, it can become more challenging for Hulu to authenticate your session. This can be because multiple devices might be pinging the server for authentication at the same time.
- Payment Information: The server end might not authenticate the payment information you have used. This could cause the Hulu error code P-Edu125. Usually, a small amount is temporarily deducted when you enter a payment method to verify it. If this verification fails, the server might not accept your payment information.
- Third-Party Billing: There have been mixed reports about using third-party billing to purchase a Hulu subscription. Some users have found it to be the cure, while others have rooted it down as the cause behind this issue.
- Subscription Issue: Ultimately, the issue lies with the server’s subscription authentication. The error only appears when the subscription fails to authenticate. Sometimes, the problem is with the subscription process itself.
Now that you have been familiarized with the reasons behind the p-Edu125 error. Now, you can move on to implementing the solutions.
How to Fix Hulu Error Code P-Edu125: Here are 5 Solution
In most cases, you can deploy the following steps to fix this issue with your subscription completely. Try them all in the specific order they are enlisted in until one of them works for you.
Solution 1: Updating the Payment Information
As mentioned above, the server end might not approve the payment information. This could cause you to see the error. To update this information:
- On the Hulu Login page, enter your credentials to complete the login process.
- On the next page, you should see your “Account Name” on the top right side. Please, click on it.
- Inside the account page, select the “Update Payment” option to initiate a change in the payment settings.
- From the next screen, enter a different payment gateway than you used before. You can use a different card or PayPal this time.
- Save the new changes and exit this page.
- Try to stream and check if you have fixed the Hulu error code P-Edu125.
Solution 2: Remove other Devices from Hulu
To remove other devices from Hulu, you can access them one by one and remove them. Alternatively, you can remove them from the Hulu settings page. To do so:
- Using your credentials, log in to the Hulu account page.
- Click on your account icon from the top right side to launch the account settings.
- Now, select the “Manage Devices” option that you should see on the accounts page.
- This option lets you see which devices currently use your subscription to stream Hulu content.
- Make sure to remove all the devices except the ones that you are currently using. You can do this by clicking on the “Remove” button in front of the device details.
- Check to see if this solves the Hulu error code P-Edu125.
Solution 3: Switch from Third-Party Billing or Vice-Versa
Users found that switching their billing from third-party to direct fixed the Hulu error code P-Edu125 issue. However, there have also been reports on the contrary. Therefore, we suggest you try to switch from the current form of billing you are using to the other one. If you are using direct billing, switch to third-party billing. If you are using third-party billing, switch to direct billing.
Solution 4: Clear Hulu Cache
The device’s stored application cache can become corrupted and cause the Hulu error code P-Edu125. Therefore, we suggest that you clear out the cache. To do that:
Mobile Device:
- From your app drawer, look for the “Settings” icon and click on it to go to settings.
- Then, select the “Apps” button in the settings and click the “Manage Apps” option.
- You will now see a list of all installed applications. So, from it, select “Hulu” and click on the “Storage” or “Manage Storage” option.
- Select the “Clear Cache” and “Clear Data” buttons to delete cached files from your device completely.
- Now, the application creates a new cache.
- Check to see if you have fixed Hulu error code P-Edu125.
Smart TV & Consoles:
- Open your device settings and select the “Applications” option from the list.
- After that, select “Hulu” from the installed applications. Then, click on the “Clear Cache” or “Clear Cache & Data” button.
- Check if this fixes the issue; you can stream normally.
Browser:
- Start your browser and press “CTRL + H” from the keyboard to load up the history.
- Click on the “Clear Browsing Data” option from the left and select “All Time” from the range.
- From the next prompt, click the “Clear Data” button. This will remove browsing data. Then, check if this fixes the Hulu error code P-Edu125.
Solution 5: Re-Subscribe to Hulu Services
As a last resort, you can try to remove your current subscription. Then, resubscribe at the end of your billing cycle. To do so:
- Using your credentials, log in to the Hulu accounts page.
- Select the “Cancel Subscription” option and follow the on-screen instructions to cancel it.
- After canceling the subscription, navigate to the Hulu homepage. Then, choose a subscription plan.
- Use different credentials this time and initiate the subscription.
- Also, check to see if this solves the Hulu error code P-Edu125.
Conclusion
This error mostly co-relates to an issue with your subscription. So, use the above methods to refresh the subscription information. This can fix the Hulu error code P-Edu125 completely.